Janet
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Latest activity by Janet-
Janet created an article,
Technical Troubleshooter
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Janet created an article,
Can I use the ActivPanel in portrait mode?
ActivPanel’s menus are displayed in landscape mode and can not be rotated to be displayed in portrait mode. Additionally, ActivPanel’s mounting brackets are not designed to hold the ActivPanel in a...
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Janet created an article,
How to use custom executable programs with ActivPanel Elements Series
Promethean includes an open-source DOS emulator to enable you to run pre-built or custom developed executable programs (.exe and .COM) directly on your ActivPanel Elements Series. How to use the em...
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Janet created an article,
How do I freeze the screen?
For more information about the difference between the Freeze Screen and the Touch Off functions on the ActivPanel, please read article 1701. ActivPanel 4.5, 5, 6, i-Series and Elements Series* user...
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Janet created an article,
How do I factory reset the ActivPanel Elements Series?
A factory reset will erase all data from your ActivPanel’s internal storage. To factory reset your ActivPanel Elements Series, follow these steps: Open the Unified Menu and tap on the Locker icon ...
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Janet created an article,
How do I only install ActivTools over my network?
When installing ActivDriver over a network, different components of ActivDriver will install on the target computer. Some of those components are only needed for use with older Promethean products ...
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Janet created an article,
How do I disable touch features on Windows 10?
The instructions in this article apply to all models of ActivPanel and ActivBoard Touch as well as any ActivBoard 500 Pro upgraded to the latest ActivBoard HID firmware. If you have a Windows 10 co...
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Janet created an article,
ActivPanel and ActivConnect network considerations
If your network uses a firewall, it may be necessary to whitelist specific URLs and set the ActivCast application to be trusted. Online software updates (Over The Air) To allow online software upda...
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Janet created an article,
ActivPanel Titanium Firmware Upgrade Instructions
To check the Mainboard firmware version, open the Unified Menu and tap the Locker icon on the dock to display your apps. Tap the Update app. The Mainboard firmware version is disp...
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Janet created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...